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Privacy Policy

Effective Date: 13 August 2025

At Epayoffice, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website epayoffice.com.au, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a quote, sign up for our services, or communicate with us, we may collect:
  • Name
  • Business name
  • Email address
  • Phone number
  • Billing details
  • Other information you choose to provide

b. Non-Personal Information

When you visit our website, we may automatically collect:
  • IP address
  • Browser type and version
  • Pages you visit on our site
  • Time and date of your visit
  • Referring website

2. How We Use Your Information

We use your information to:
  • Provide and manage our payroll services
  • Respond to your inquiries quickly via email or phone
  • Send you updates, offers, and relevant information (you can opt out anytime)
  • Improve our website and services
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information only when:

  • It is required to deliver our services (e.g., payment processing providers)
  • We are legally required to do so (e.g., government authorities)
  • It is necessary to protect our legal rights or prevent fraud
All data is processed in Australia — we do not offshore any payroll or personal data processing.

4. Cookies & Tracking

Our website may use cookies and similar technologies to improve your experience.
Cookies help us understand how visitors use our site and may be used for advertising purposes, including Meta (Facebook) Ads.
You can control or disable cookies through your browser settings, but some features of our website may not work properly without them.

5. Security of Your Information

We take data security seriously and implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorised access, misuse, or disclosure.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Withdraw your consent to marketing communications at any time
  • Request deletion of your information (subject to legal obligations)
To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Effective Date” updated.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Epayoffice Pty Ltd

Phone: (02) 8660 0944

Address: Arnold House Suite 105, 320A Annangrove Rd Rouse Hill, NSW 2155 Australia

Talk to us

You can chat to our friendly team any time 9am-5pm Mondays to Fridays. Simply call (02) 8860 9521 or book a free consultation now.

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